Frequently Asked Questions at ArtfulPost
What is ArtfulPost?
ArtfulPost is a creative online boutique offering a thoughtfully curated selection of distinctive greeting cards, art prints, and stylish stationery. We focus on designs that bring artistry and a personal touch to everyday correspondence and gifting.
What products do you sell?
Our collection includes premium greeting cards for all occasions, high-quality art prints, and a range of complementary stationery items. Our inventory is regularly updated with new, artful designs.
How do I place an order?
Orders are placed directly through our secure online website. Simply browse our collections, add your chosen items to the cart, and proceed through the checkout process.
What are the shipping options and delivery times?
We offer several shipping methods to suit your needs. Delivery timelines vary based on the destination and the selected service. Specific details and estimated delivery windows are provided at checkout.
Do you ship internationally?
Yes, we deliver to many countries worldwide. Shipping costs and delivery times for international orders depend on the destination.
What is your return and exchange policy?
We want you to be completely happy with your purchase. We accept returns and exchanges for items in original condition within a specified period. Please note that return shipping fees may apply, and the customer is responsible for these costs. Instructions for initiating a return or exchange will be provided upon request.
How can I contact customer service?
For any questions or assistance, please reach out to our customer service team. We are here to help and will respond to your inquiry as soon as possible.
What payment methods do you accept?
We accept all major credit and debit cards, as well as other popular digital payment methods for your convenience. All transactions are processed securely.
How can I stay updated on new products and offers?
The best way to stay informed about our latest designs, collections, and special promotions is by subscribing to our newsletter. Follow us on our social media channels for regular updates and creative inspiration.
Are my personal and payment details secure?
Absolutely. We prioritize the security of your personal information and use industry-standard encryption and secure payment gateways to protect all transaction data.
Do you offer gift wrapping or messaging?
Yes, we offer gift wrapping services and the option to include a personal message with your order. These selections are available during the checkout process.
Can I modify or cancel my order after placing it?
We process orders promptly to ensure fast shipment. If you need to change or cancel an order, please contact us immediately. We will try to accommodate your request if the order has not yet entered the fulfillment stage.
Where can I find care instructions for my art prints?
General care instructions are provided with your order. We recommend framing prints under glass to protect them and avoiding direct sunlight or high humidity to ensure longevity.